Conversation Explorer

The Conversation Explorer shows the relationship between the most frequently occuring Entities, Themes, and Topics in your content.

The Conversation ExplorerThe Conversation Explorer

The Conversation Explorer

Viewing Options

The Conversation Explorer widget can be viewed two different ways.

Sunburst View

An example of the sunburst viewAn example of the sunburst view

An example of the sunburst view

Center

Like all sunburst charts the center of the chart shows you the base that you are working with. In our example above we can see that we are looking at all 11,627 documents. The document filter controls the documents that are included in the center of the sunburst.

The Inner Wheel

The inner wheel of the sunburst shows the top 6 most frequently occurring items from all Entities, Themes, and Topics in your content. You have the option to turn off different item types or hide specific items. This is discussed further in Display Options below.

The Outer Wheel

The outer wheel of the sunburst shows the 6 most frequently occurring items that occur in documents that contain the inner wheel item. That is the blue outer wheel items are the top 6 Entities, Themes, and Topics that occur in documents that contain the blue inner wheel item.

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Important to Note

Not all of the documents included in the count of documents in the center of the sunburst will contain one of the top 6 items. To see how many documents do contain at least one of the top 6 items you can use the conversation view.

Conversation View

An example of the Conversation viewAn example of the Conversation view

An example of the Conversation view

All documents

This bar shows the percentage and count of documents that are represented in the whole sunburst chart.
In our example widget above we can see that only 5.5% or 639 of our documents contain at least one of the top 6 items. That means that our document set as a whole discusses a wide variety of items, and the top 6 most occurring items only represents a small portion of the items being discussed.

Other items

The bars below "All documents" show the percentage and count of documents that contain at least one of their respective subitems.
These are listed in order of highest percentage to lowest and not by document volume.

Expanded view

Expanded Conversation Explorer widgetExpanded Conversation Explorer widget

Expanded Conversation Explorer widget

Unlike other widgets which only grow if you expand the widget, the Conversation Explorer when fully expanded will show you a side-by-side of the Sunburst and Conversation views.

Drill Down

If we were to click on an item in the inner or outer wheel you have the option to "Drill down into" the item. This makes that item the center of the sunburst.

Drill down intoDrill down into

Drill down into

In our example drilling into "full bottle" we can see in the upper left that we now see "All >> full bottle" with the count of documents that contain "full bottle" in the center of the sunburst.

Drilled into "full bottle"Drilled into "full bottle"

Drilled into "full bottle"

The items on the inner wheel in the drilled in view are the items that were formerly on the outer wheel. The new outer wheel items are the top items found in documents that contain the center item, and respective inner wheel item.

Deduplication Options

Under "Chart options" you have three options on how to deal with duplication.

No Deduplication

This option will allow items to appear in both the inner and outer wheel, multiple times.

No DeduplicationNo Deduplication

No Deduplication

In our example we can see that "Bot" is a top 6 item in orange. However we can also see it as a subitem for the other top 5 items. Similarly looking at the subitems for "Bot" we see that these included some of the other top inner wheel items.

Deduplication by Inner Wheel

This option does not allow the inner wheel items to appear on the outer wheel.

Deduplication by Inner WheelDeduplication by Inner Wheel

Deduplication by Inner Wheel

Looking at our example again, we can see that by changing to this deduplication setting the subitems of "Bot" are no longer the other inner wheel items. Similarly "Bot" does not appear as a subitem under any of the other top items.

Deduplicate All

The final duplication option does not allow any items on the wheel to appear more than once. The items are filled by order of decreasing count.

Deduplicate AllDeduplicate All

Deduplicate All

As you can see in our example, deduplicating all can result in an empty outer wheel or an outer wheel section with fewer than 6 items. This option is by far the most restrictive of the duplication options.

We encourage users to play around with the duplication settings on their widgets as different options might be better suited to different use cases.

Display Options

Chart OptionsChart Options

Chart Options

The Conversation Explorer shows the top 6 items by volume of the following types:

  • Discovered Entities
  • Defined Entities
  • Themes
  • Topics

All types but Discovered Entities are able to be turned simply off or on. So if you want to create a Conversation Explorer that just looks at Topics you can do so!

Discovered Entities allows for one more level of customization in that you can choose to see the following discovered entity types:

  • All
  • Hashtags
  • Handles
  • None